Conflict Management & Resolution

Part 1: Understanding Different Conflict Management Styles, Especially Your Own May 22, 2012

Prevent the pitfalls of PTA parking lots. You know the meeting that happens after the meeting? Yes, that one. It’s when you talk about the undercurrent of tension or unresolved issues that continue to stress the spirit of your PTA volunteers with negative undertones. Download the self-assessment tool How You Act in Conflict to discover your style of handling conflict.

Part 2: Resolving Your Conflict, Rebuilding Your PTA Team July 10, 2012

Learn how to successfully facilitate the shift from conflict to resolution. These lifelong leadership skills will benefit all aspects of your life- PTA, family, friendships, community and career! Download the Sample Code of Conduct handout to use at your PTA.

Description

Everyone says, “Why can’t we just focus on our kids and the PTA mission?” But who is stepping up to help address the conflict, resolve it at the source, rebuild trust and mutual respect, and shift the dialogue from destructive to productive? You can be that leader—We will help you.

In this two-part webinar series on Conflict Management and Resolution, you will learn how to shift your PTA volunteers from individuals with damaged relationships, to a team with whose dialogue is full of positive, dynamic tension and mutual respect.

Join Mauricio Velasquez, an expert in conflict management and resolution, in a two-way, virtual dialogue. Mauricio will weave his personal experiences with specific leadership strategies that help you to define your own conflict management style, which is the first step in conflict resolution. To deepen your experience, download and complete the attached self-awareness assessment prior to joining the call.

Learning Outcomes

• Increased creativity, productivity, and passion for achieving the goals of your PTA
• Ability to defined conflict and identify specific resources within your PTA
• Tools to analyze different conflict management styles and how that relates to your own style
• Greater self-awareness of your conflict management style as it relates to other styles
• A variety of strategies to successfully challenge and resolve conflicts

For more information or questions, contact Renee Jackson at (800) 307-4782.