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Frequently Asked Questions About the Official PTA Kit

About The Official National PTA Back to School Kit, 2011–2012
The Official National PTA Back to School Kit—contains the resources you need to serve your community and run your unit year-round.
  • The latest PTA Quick-Reference Guides
  • Membership posters and brochures
  • Program and  grant information
  • Advocacy information
  • Special offers from national partners

About Kit Delivery
All local, council, district, and region PTAs must register to receive their kit. The kit registration form will be available at PTA.org/OfficialKit starting May 17.
The incoming 2011–2012 PTA president or other authorized PTA leader must fill out the form to select a shipping date and confirm or change the shipping address for the kit. Units can also call the National PTA Information Center at (800) 307-4782 to order the kit by phone.
The kit registration form will be available May 17 through September 16 Shipments will occur weekly from June 17 to September 16 Units that have not registered for a kit by September 16 will have a kit sent to them in late September, to the address on file with the National PTA office.

FAQs

Q: I can’t find any information on the 2011 National  PTA Back-to-School Kit. Is there a kit this year?
A: The PTA Kit is now the Official National PTA  Back to School Kit—The kit still contains great resources to help PTA leaders serve their communities and run their local units: easy-to-use primers for the president, treasurer, membership chair, and programs chair; membership and marketing tools (including father involvement materials); program and advocacy resources; and special offers from national partners. The kit’s landing page is PTA.org/OfficialKit.

Q: Why do units have to register to receive a kit?
A: National PTA wants to make sure the kit reaches the right leaders at the right time—and thinks no one can better provide that information than the leaders themselves. By registering for the kit, units tell us when and where to send the kit, helping us serve them most effectively.

Q: How soon will we be able to request and receive a kit?
A: The kit order form will be available Tuesday, May 17  through 11:59 p.m. EDT, Friday, September 16. Kits will start shipping weekly to local, council, district, and region PTAs on June 17, based on units’ requested shipping date and date of order.
If you would prefer to order over the phone, you may call the National PTA Information Center at (800) 307-4782 during regular business hours Tuesday May 17 through Friday, September 16.

Q: How do I register to receive my unit’s kit?
A: To access the kit order form, go to PTA.org/OfficialKit between May 17 and September 16. To order the kit over the phone, you may contact the National PTA Information Center at (800) 307-4782 during regular business hours. The person ordering the kit must have the unit ID number and must be a PTA leader authorized to order/receive the kit for the 2011–2012 school year. Kits are available exclusively to PTAs in good standing.

Q: I’ve registered to receive my kit. Do I have to do anything else to update my records?
A: You still need to update the records of your PTA’s 2011–2012 leaders with your state PTA office to get PTA materials throughout the year. The form for the Official PTA Kit provides the shipping information for the kit only and does not update your information organizationwide.

Q: Do I have to pay for the kit?
A: Each PTA unit in good standing will receive one kit at no cost. We are asking you to register for your kit so that we make sure it reaches the right person at the right time.

Q: Can we get more than one kit?
A: Each unit receives one free kit. For additional copies of materials, as well as exclusive online materials, visit PTA.org/OfficialKit. The 2011–2012 kit resources should be posted online mid-June.

Q: How quickly will I get my kit?
A: Kits start shipping to local, council, district, and region PTAs June 17 and ship weekly through September 16 based on the requested shipping date and date of order. Kits are sent via USPS and take approximately 5–7 days to arrive.

Q: What is the deadline for registering to receive a kit?
A: The online kit order form will be available until 11:59 p.m. EDT, Friday, September 17, 2011. Phone orders must be placed with the National PTA Information Center by 5:00 p.m. EDT, Friday, September 17, 2011. Units that have not registered for the kit by September 17 will have a kit sent to them in late September, to the address on file with the National PTA office.
We recommend ordering the kit as soon as your 2011–2012 PTA leadership is determined so you have the kit for the start of the new PTA year.

Q: I’m the incoming unit president but the system tells me my unit has already registered for its kit. What should I do? 
A: We recommend that you communicate with the person who ordered the kit; they can give you the kit as they transition their position of PTA leader.

Q: When I tried to register for my kit, I got a message that the status of my PTA is “inactive.” What does that mean? Can I still get a kit?
A: Most often, the status of a PTA is “inactive” because the PTA did not pay PTA dues during the National PTA membership year (April 1, 2011–March 31, 2012. Your PTA might also have been put on inactive status by your state PTA because it has not met the state’s criteria to be considered a unit in good standing. Please contact your state PTA if your PTA is currently showing as inactive. Once you fulfill any requirements necessary to become an active unit, your state PTA will change your status to active and you will be able to register for your kit.

Q: How can I order additional materials from the kit?
A: Select materials from the kit, including the PTA Quick-Reference Guides, are available for download on the National PTA website at PTA.org/OfficialKit.

Q: We’re a newly chartered PTA. Can we still get a kit?
A: Newly chartered units can order a kit as soon as they have a unit ID number. If your unit is chartered after September 16, call the National PTA Information Center at (800) 307-4782 to request your kit, while supplies last. The National PTA office does account for new units when determining the quantity of kits to be produced.

Q: Our school doesn’t have a PTA, but I’d like to request a kit.
A: The Official PTA Kit is available exclusively to PTAs. To find out how to start a unit, click here or call the National PTA Information Center at (800) 307-4782.

Q: I can’t find the kit survey. Is there one?
A: The kit survey will be available at PTA.org/KitSurvey September 19 to October 31. We’d like to give you time to use the materials in your kit before responding.